Monday, 10 December 2012

A Pennybridge Too Far.

Those amongst you who follow me on twitter may already know of the disappointment I've experienced this evening.

A week after ordering my Compact Pennybridge from filofax UK, it finally arrived this afternoon while I was at work. I took a few pictures, hoping that I would be one of the lucky ones and have a flawless filofax straight out of the parcel.

The second class postage explains why it arrived after the 3-5 working days, but with the state of the Royal Mail at the moment, they probably could have walked it here faster.

No box? Having never ordered a binder from filofax UK before, I'm not sure whether this is normal (I would have loved to have had another one of the black boxes) but it seemed as though it had survived the journey in one piece.

Accidental arty photos.

The cover was flawless! Not a crease of scuff in sight. Only the zip tab was slightly bent.

This fault I could overlook for the interior pockets I purchased it for.

I could even over look it's complete absence of flatability...

Slowly closing itself.

One thing I could not ignore was the small gap in the rings. I've watched enough unboxings, and read enough, to know that these are one of the first things you should check on reviving a new binder.

There was a tiny gap in the top most ring; about as thick as my fingernail. I wasn't sure if this gap was serious or not, so I consulted the wise Steve from Philofaxy. He kindly informed me that, as long as it doesn't bother me, or get any bigger, it should be ok.

I had another look to make sure I was happy with owning a slightly imperfect binder, and found the flaw to be worse than I initially thought.

While opened in a relaxed position.
While opened flat.
I found that, as I opened the binder, the separation in the rings grew. This would mean that as the leather-like material relaxed and gradually developed its flatability, the problem would worsen.

I'm returning it tomorrow in the hopes that the next one will be just as gorgeous, but correct.

What happens to all the rejected filofaxes anyway?


  1. Judging by the number of people who have ring issues and the fact that Filofax claim that they check a huge quantity of them (100% now I think) then you have to wonder if they´re just passing them onto the next person who orders one rather than removing them from circulation...

  2. I've been an avid user of FF since buying my first back in early 1980s. My first one is still perfect (if now unused). I traded up to A5 a year ago, bought a Finchley which developed ring failure within 2 /3 months, it was replaced and the replacement developed similar failure within the next 2 / 3 months. I've also bought 3 personals, all of which have had ring problems either from delivery or via use. Back in the day, I could and did (naughty!) open my FF via the rings themselves, but now I religiously use the end tabs only. I sometimes wonder what notice, if any, they take of our comments... Not only are the rings poor, but the quality of packaging is awful too.